Quality Management

Certified quality

As early as in 1997 did we realize the importance of a quality management system. Since that time it has been a matter of course for the whole Rühl group to be certified according to the internationally recognized quality standard EN ISO 9001 and, consequently, to have our quality capability continually monitored by external authorities.

In this case, quality capability refers not only to the quality of our products but also to that of the sum of our performance.

Since August 2018 we have been certified according to the current ISO 9001:2015. We are engaged in a continuous improvement process which is supported by internal and external audits, customer feedback, supplier ratings and further benchmarks.

Every one of our employees is integrated in this process. A high standard of quality is as self-evident to us as compliance with guidelines required by our customers and with legal regulations.

Our  business area “Cleaning and Disinfection” is also certified according to the quality standard applying to medical products, EN ISO 13485:2003+AC:2007. The focus of this standard is on the implementation of and compliance to legal requirements and therefore on the safety of the products.

The essential aim of our quality management, and therefore also of our work, is the optimal orientation to customer fulfillment in due consideration of legal and official regulations.